all fired up for global attention
Aurora Suspended Fires arose from the perfect marriage of Chloe Allan’s creative talents with Neil’s engineering background. But building a successful business selling suspended fireplaces was an unexpected turn for this husband and wife team.
“I never expected to find myself working in an industrial estate being in charge of a team of boiler makers, never in a million years,” Chloe says, of their Ballina-based manufacturing space.
Chloe’s creative career path saw her working as an actor for 10 years, then retraining as a video editor, before retraining again as a high school English and Drama teacher when she started a family. But life felt a bit out of balance, Chloe says.
“Our girls were four and five at the time when I was working long hours at Shearwater Steiner School, doing a long commute each way, while Neil was working five weeks on, five weeks off, offshore as a marine engineer,” Chloe says.
The couple had just finished building their home in Lennox Head during this career crunch time, when Neil first spotted a suspended fireplace in an inflight magazine.
“He rang me up and said, ‘These fires are amazing, I’d be prepared to drop nine or ten grand on one of those’,” Chloe says. “But when we researched it we saw, ‘Oh my god, these are $20,000’.”
This put the designer fireplaces beyond the couple’s budget, but Neil was so inspired he decided to build one himself.
“I’m the rules and regulations person,” Chloe laughs, “I pulled him back from the brink and said it won’t be compliant, it’ll bugger up our insurance. You can’t just build a fire for your house,” she says.
“That’s when we thought, ‘If we want one of these, there must be a market for them at a more accessible price’.”


And so in 2015 Aurora Suspended Fires was born, creating bespoke handmade suspended fireplaces, all with a clean, simple spun steel look.
Chloe laughs at the naïve hopes they had for this being an easy lifestyle choice.
“We thought we’d be having business meetings at the beach and could down tools and head for a swim when things get tough,” she smiles.
The reality has been a lot more demanding. The couple spent the first year designing and testing their fireplaces while both still working full-time. To self-finance the business they mortgaged their home and sold their investment property.
“It is probably the most challenging thing I’ve ever done in my professional life,” Chloe says. “The last two years have been a real sprint, and now we’re into the marathon of improving our product and systems so we can get the fires out to more and more people.”
And more and more people want the Aurora products, with annual sales more than doubling in 2017. In less than three years Aurora has sold its suspended fireplaces across Australia to restaurants, hotels, and into homes. The products are being exported to New Zealand and are expanding into Europe, with North America in their sights.
“It is probably the most challenging thing I’ve ever done in my professional life,”
“Every day I come to work there might be 15 new enquiries with five of those from America and Canada,” Chloe says. Though this export process is slow and costly because of the certification processes necessary in each country.
The couple are also in the final testing phases of a world-first gas-fuelled suspended fireplace, which takes its gas from the roof.
The buzz around the business caught the eye of UK Trade and Investment and they were invited participate in the UK Government’s Global Entrepreneurs Scheme. Turning down the lucrative grant to shift their manufacturing to England helped them articulate why they love doing business in the Northern Rivers.
“We wanted to create a company that’s local, and one that supports our lifestyle and the lifestyle of our workers,” Chloe says.



The strong camaraderie among local business owners and suppliers is part of what Chloe enjoys about her role.
“There’s a sense that we are not just another nameless customer with everyone from our freight company to our steel suppliers. There have been many times when we would have faced major setbacks if we’d had to rely on companies we didn’t have a special relationship with,” she says.
Then there’s that warm feeling Chloe gets when customers send in photographs sitting around their fire for the first time.
“There’s a real family feel with our customers – they’re so emotional about this product. It’s the one thing on their build they wait for and open like a Christmas present,” she says.
Share this story
Read more stories
revving up the community engine
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/oatten-and-hoffman-kyogle-002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/oatten-and-hoffman-kyogle-002.jpgOaten and Hoffman
In 2015 Tim Hoffman was riding the high on business success, and had no clue about the blow that was awaiting him….
It was time the level the paying field
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Zepto-image-e1669713021167.jpg 1500 562 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Zepto-image-e1669713021167.jpgZepto
What do you do next after more than a decade building up a Byron Bay skydiving business to become a national success and then stepping back after listing it on the Australian Stock Exchange?
Generational innovation
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/ABL-2.jpg 1440 1080 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/ABL-2.jpgAustralian Bay Lobster Producers
Thenus australiensis. Moreton Bay bugs. The Bay Lobster. Whatever nomenclature you want to use, there is no doubt that these crustaceans are a much-loved staple of Australian seafood menus.
Art of Glass
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Tweed-Coast-Glass_product-shot.jpg 541 817 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Tweed-Coast-Glass_product-shot.jpgTweed Coast Glass
Anyone who lives between the Gold Coast and Ballina with even a passing involvement in the building trade will be familiar with Tweed Coast Glass.
organic, sustainable and a local legend
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/mara_seeds_northern_rivers_business_feature_image_001.jpg 800 800 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/mara_seeds_northern_rivers_business_feature_image_001.jpgMara Seeds
The farmer and owner of Mara Seeds knows what can happen when you don’t – his 8000-acre station 50km to the west of Casino has seen worse…
cooperative success, sweet for 150 years
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/sunshine-sugar-richmond-valley-nsw-002.jpg 1000 627 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/sunshine-sugar-richmond-valley-nsw-002.jpgSunshine Sugar
The Northern Rivers is home to generations of cane farming families who have not only built the sugar industry, but also saved the local…
Keeping it real in the Tweed
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Tweed-Real-Food_Julia-scaled.jpg 1706 2560 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Tweed-Real-Food_Julia-scaled.jpgTweed Real Food
Tweed Real Food is a business launched in 2018 from a desire to be resilient. Little did founder Julia Foyster know how prescient her plan would turn out to be.
let’s get physical
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/grafton_physio_business_story_001.jpg 2000 1165 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/grafton_physio_business_story_001.jpgGrafton Physio + Sport
You know you’re in good hands when you visit your physiotherapist and she turns out to be a world-class athlete. That’s the case for those who…
A planet of business diversity
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Tropical-Fruit-World_Aymon-Gow-Main-Gate.jpg 2016 1512 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Tropical-Fruit-World_Aymon-Gow-Main-Gate.jpgTropical Fruit World
It’s been almost 50 years since Robert and Valorie Brinsmead bought the 200-acre farm in Murwillumbah.
building a good reputation
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/brett_harley_building_002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/brett_harley_building_002.jpgBrett Harley
When the only pub in town burns to the ground, it’s a big responsibility being the one chosen to rebuild it. The success of Uki’s new Mt Warning…
our kitchen rules in the heart of beef country
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/all-the-best-fine-foods-casino-001.jpg 1000 664 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/all-the-best-fine-foods-casino-001.jpgAll The Best Fine Foods
From little things big thing grow, goes the saying, and Casino-based business All The Best Fine Foods is certainly proof that humble….
old-fashioned approach reaps rewards
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/kyogle_country_Store_002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/kyogle_country_Store_002.jpgKyogle Country Store
It feels like a brave decision, buying a hardware and rural supplies store in the age of the corporate superstores. Though it was a challenge…
growing community, growing business
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/03/All-ways-The-Farm.jpeg 1600 1066 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/03/All-ways-The-Farm.jpegThe Farm
It’s a typical Saturday morning at The Farm, on the outskirts of Byron Bay. Families line up for freshly made pastry and coffee. Every table in the…
Heart and Soul of a region
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Michael-Hampson-outside.jpg 1500 2250 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Michael-Hampson-outside.jpgNorco Co-operative
Norco has an impressive origin story.
effective creatives have all the fun
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/cumulus-vfx-byron-002.jpg 1000 750 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/cumulus-vfx-byron-002.jpgCumulus VFX
They’ve walked the Sydney Harbour Bridge with Hoges. Gone down the garden path with Peter Rabbit. Flown Katie Holmes over…
spirit of the rainforest
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/cape-byron-distellery-002.jpg 960 540 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/cape-byron-distellery-002.jpgCape Byron Distillery
Let’s forget the beaches for a moment, as the true lifeblood of the Northern Rivers landscape is surely its rainforests, some of the most botanically…
Spoiled stays for special pets
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/AdobeStock_108062461-scaled.jpg 2560 1600 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/AdobeStock_108062461-scaled.jpgSkye Park Pet Resort
In 2014, a long-held aspiration finally came to fruition for Helen and Ian MacGregor when they purchased an existing pet boarding facility in bucolic Clarenza, with the dream of making it their own.
collectively creative social heaven
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/30715202_1014120148743120_6987131970559934464_o.jpg 1080 823 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/30715202_1014120148743120_6987131970559934464_o.jpgIsland Collective
If you are looking for contemporary artist and stylist Fleur Yorston, you’ll most likely find her among fiddle leaf figs and cane furniture, in her Yamba…
Hovering across the wave of success
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/FliteImage.jpg 1139 749 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/FliteImage.jpgFliteboard
It was meant to be an extended break for David Trewern and his family. A chance to rest and reset in Byron Bay after decades of building and selling fast-growing digital marketing agencies. But as he looked out over Belongil beach in 2014, an idea struck him.
the power of the win-win-win sustainability approach
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/ENV-Solutions_James-scaled.jpg 2560 1707 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/ENV-Solutions_James-scaled.jpgENV Solutions
In less than seven years environmental consultancy ENV Solutions has grown from a one-man band in Ballina to a multi-award winning business with more than 25 staff across three locations…