Kyogle Country Store
142 Summerland Way, Kyogle NSW 2474

old-fashioned approach reaps rewards
It feels like a brave decision, buying a hardware and rural supplies store in the age of the corporate superstores. Though it was a challenge Pat and Kelli Harley were happy to meet head on when they bought the Kyogle Country Store in August 2016. And they haven’t looked back.
“We did a lot of due diligence on the business,” says Pat, who has a handy background in the corporate end of rural agriculture supplies, alongside Kelli’s skills as an accountant. “We’ve got a lot of faith in the economy of the Northern Rivers, and particularly in Kyogle – it’s not a boom or bust economy – it’s very reliable and stable.”
Agriculture and forestry are the big business drivers in the area, which are much more stable than the tourism or resources sectors of other areas, Pat says. Both Pat and Kelli know the area well, having grown up in Kyogle, returning after 16 years in Mackay, Yeppoon and then Sydney.
“We also had faith in our ability,” Pat says, “and we knew if we could do the little things right, like service our customers really well, and have the right products on hand at the right price, and get really involved in our community, then we were confident the community would support us.”
The risk has already paid off, with the business growing more than 40% in less than two years. “This growth is a combination of growing our market share, and also growing the market, by introducing new products, different ways of doing things, and offering higher value and end-to-end products and services,” Pat says.
It’s also a reflection of the community responding warmly to their approach. “We’ve been blown away by the support we’ve been afforded,” he says.
The support goes both ways, with Pat and Kelli volunteering their time to the Pony Club, junior sports (their kids are 13, 9 and 5), and Pat as president of Kyogle Rugby League Club. Plus the Kyogle Country Store sponsors 40 organisations in the area from sporting clubs to schools and charities.
While for many, running one of the biggest stores in town might be enough, Pat and Kelli also bought general transport company Dempsey Transport, as well as a family farm when they moved back to Kyogle two years ago. All three operations work well together, Pat says.
“It’s powerful having your own freight company – you can collect stock and help a customer really quickly when you’ve got your own truck,” he says. “And we grow hay on the farm to sell through our shop, and also use the farm for demonstration days.”
There’s little time for rest in this seven-day a week business. “It’s pretty simple and old-fashioned – you’ve just got to roll your sleeves up and get into it,” Pat says.
All business success aside, Pat says it’s good to be back home in Kyogle.
“It’s a way of life we want for our kids.”


Share this story
Read more stories
Creativity takes flight
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Honey-Hunt_Jules-Hunt-scaled.jpg 2560 2560 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Honey-Hunt_Jules-Hunt-scaled.jpgHoney Hunt Style
Jules Hunt moved to Byron Bay with her family 15 years ago because she wanted to raise her children with a strong sense of community. It was by chance that this move led to the flourishing of her artistic career – and more recently to her turn as a successful business woman.
Delivering top service, come hospital or high water
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/McLeans-Frieght-Service_Leisa.jpg 870 652 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/McLeans-Frieght-Service_Leisa.jpgMcLeans Freight Service
When Leisa Blok’s father, Laurie McLean, began running urgent nighttime blood deliveries from Lismore airport in 1992, he mightn’t have expected the one-man gig to expand into a 50-vehicle courier fleet, delivering across the entire northern NSW region.
Flexing the entrepreneurial muscle
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Summit_Matthew-scaled.jpg 2560 1707 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Summit_Matthew-scaled.jpgSummit Sport & Fitness
Like many Northern Rivers businesses, Summit Sport & Fitness has undergone immense change in 2022 – except, rather than being buffeted by floods or pandemic, these changes are positive, and mark a new chapter for owner Matthew George.
Hovering across the wave of success
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/FliteImage.jpg 1139 749 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/FliteImage.jpgFliteboard
It was meant to be an extended break for David Trewern and his family. A chance to rest and reset in Byron Bay after decades of building and selling fast-growing digital marketing agencies. But as he looked out over Belongil beach in 2014, an idea struck him.
a natural business adventure
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Mount-Warning-Tours-01.jpg 1920 1080 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Mount-Warning-Tours-01.jpgMount Warning Tours
Despite only existing for four years, Mount Warning Tours’ short life has been eventful: from purchasing the ex-Murray River ferry Spirit of Wollumbin…
Three generations of style
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/SCARBOROUGHS.jpg 940 627 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/SCARBOROUGHS.jpgScarboroughs
Running a small clothing shop in a country town is a fine art. It requires balance, delicacy and an open mind to serve the needs of locals, tourists, the area’s workers and more. 
building a good reputation
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/brett_harley_building_002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/brett_harley_building_002.jpgBrett Harley
When the only pub in town burns to the ground, it’s a big responsibility being the one chosen to rebuild it. The success of Uki’s new Mt Warning…
Brothers spirit and legacy lives on
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/JNotaris_Donna-scaled.jpg 1920 2560 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/JNotaris_Donna-scaled.jpgJ. Notaras & Sons
J. Notaras & Sons owes its existence, strong identity and ongoing success to the dreams of two brothers of Greek ancestry.
local, seasonal, transformative gem hits town
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/jane.jpg 960 639 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/jane.jpgGateway Fine Foods and Catering
Debbie McQueen has three words of advice for anyone starting a business in Kyogle: flexibility, perseverance and patience. They’re three traits Debbie…
Farmers in the fields
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/E0A8334.jpg 2048 1366 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/E0A8334.jpgNorco Primex
Bruce Wright has made his career by bringing together and supporting many of the region’s farmers and primary producers.
Position, people, poached eggs and a president
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Caperberry_James-Allan-scaled.jpg 2560 1920 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Caperberry_James-Allan-scaled.jpgCaperberry and Flinders Rose
What makes an entire family move from three different cities to live together in a quiet coastal town? Great coffee.
reinventing a special highway town
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/rod-n-reel-woodburn-northern-rivers-002.jpg 1920 1080 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/rod-n-reel-woodburn-northern-rivers-002.jpgRod n Reel Hotel
Woodburn NSW is a charming riverside town with which is about to embark on a transformation.  When the Pacific Highway bypass is completed…
collectively creative social heaven
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/30715202_1014120148743120_6987131970559934464_o.jpg 1080 823 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/30715202_1014120148743120_6987131970559934464_o.jpgIsland Collective
If you are looking for contemporary artist and stylist Fleur Yorston, you’ll most likely find her among fiddle leaf figs and cane furniture, in her Yamba…
fastest growing, remains humble and local
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/tripadeal-byron-bay-002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/tripadeal-byron-bay-002.jpgTripADeal
For TripADeal, the figures speak for themselves: revenue in excess of $100million for 2017; 75,000 travellers sent to various…
old-fashioned approach reaps rewards
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/kyogle_country_Store_002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/kyogle_country_Store_002.jpgKyogle Country Store
It feels like a brave decision, buying a hardware and rural supplies store in the age of the corporate superstores. Though it was a challenge…
biggy pop sings support for matilda
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Byron-Bay-Wildlife-Hospital-2-scaled.jpg 2048 2560 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Byron-Bay-Wildlife-Hospital-2-scaled.jpgByron Bay Wildlife Hospital
In 2020, Iggy Pop received a Lifetime Achievement Award at the Grammys; in the same year his pet cockatoo, named Biggy Pop, became the founding patron of Byron Wildlife Hospital…
the power of the win-win-win sustainability approach
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/ENV-Solutions_James-scaled.jpg 2560 1707 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/ENV-Solutions_James-scaled.jpgENV Solutions
In less than seven years environmental consultancy ENV Solutions has grown from a one-man band in Ballina to a multi-award winning business with more than 25 staff across three locations…
A fighting spirit … and great networks
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Five-Sixty.webp 768 1024 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Five-Sixty.webpFive Sixty Farms
Stranded on the roof of his house with his wife and their eight children, Pepe Fassos watched helplessly as his beloved greenhouses smashed and floated away in a tsunami of floodwater.
love, peace and artisan cheese
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/nimbin-valley-dairy-003.jpg 666 500 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/nimbin-valley-dairy-003.jpgNimbin Valley Dairy
Not every goat in Australia has its own nutritionist and its own vet. But the goats at Nimbin Valley Dairy definitely do. Bill, the nutritionist…
let there be light
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/northern_lights-_ballina_northern_rivers_001.jpg 2000 1333 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/northern_lights-_ballina_northern_rivers_001.jpgNorthern Light
“I eat a pot of honey every day and I’ve been stung more than 70,000 times,” says Jeffrey Gibbs, founder of Northern Light, an organic beeswax…
 
		 
		


















