community keeps on carrying on
Friday 30 March 2017 is a day Paul and Sue O’Connor won’t forget.
The owners of O’Connors Carrying Service left their depot in Murwillumbah and didn’t think anything of incoming Cyclone Debbie. That evening, Debbie wreaked havoc and consequently an unprecedented 1.5 metres of floodwater destroyed much of their business, decimating freight, wrecking lorries and causing around $4 million of damage.
“It was completely unexpected. It never flooded where we were. We went home that afternoon thinking we’d be back in the morning as usual and that wasn’t what happened at all,” says Sue.
With no preparations for a flood, the Northern Rivers company was severely hit. But it was a moment that brought the best out of the close-knit community and the couple’s loyal business relationships.
By the time the O’Connors made it to the site, friends had already begun the clean-up. Many of the 50 staff and their families volunteered around the clock.
“People did it out of the goodness of their heart,” says Sue. “It’s a very community-minded area and because of that, we’re still surviving. Everyone pitched in and helped and a lot of our customers were very good to us.”
Much of the business is built around moving beer – a happy consequence of being close to holiday hotspots, Byron Bay and the Gold Coast. After that memorable night last March, iconic regional brewery Stone & Wood sent a team of staff to help clean up and replace 600-plus pallets of freight, mainly beer, lost to the flood.
“It’s a very community-minded area and because of that, we’re still surviving”
In 1948, when Bill O’Connor launched his small business with a single truck serving the locale, he could not have known that 70 years later, the business would be many times the size and remain family run. Three of Bill’s four sons are directors of the company that now deals with jobs across NSW and Queensland. Paul’s son and sister, as well as Sue, all work for the business. Three b-doubles lead a fleet of approximately 30 vehicles which together shift 600 tonnes of freight every day.
And while there are always logistical challenges in the transport business – like increasingly pressured motorways and the need to grow whilst remaining true to company values – it’s mother nature that keeps the O’Connors on their toes these days.
“Rain makes us more nervous now,” laughs Sue. “No, our staff have always been good and they just proved it when the Cyclone Debbie hit.”
“The people, the land… there’s nowhere like it.”

Share this story
Read more stories
take me to the river
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/10986182_733888960072606_3561220566688304460_o.jpg 2048 1536 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/10986182_733888960072606_3561220566688304460_o.jpgGrafton to Yamba Houseboats
The Clarence River, at the southern end of the Northern Rivers, is known colloquially as the ‘Big River’, while its Aboriginal name is ‘Breimbah’ or…
not just a business, a community partner
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/stone-and-wood-001.jpg 960 761 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/stone-and-wood-001.jpgStone & Wood
“That’s like asking parents to name which of their children they prefer,” says Jamie Cook, Stone & Wood co-founder. He has been asked which of the…
The dream team
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Joel-Jensen_team-photo-scaled.jpg 2560 1707 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Joel-Jensen_team-photo-scaled.jpgJoel Jensen Constructions
Despite the pressures of running an award-winning construction company, there’s one thing Joel Jensen strives to do every day.
planting natural beauty
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/biologi-product-shot-scaled.jpg 2048 2560 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/biologi-product-shot-scaled.jpgBiologi
There was a little bit of the “weird spirit of Byron Bay” in the 2017 creation of the natural skincare range, Biologi, says co-owner Lucy Macdougald of her chance meeting with Ross Macdougald, who is now both her business partner and husband…
the power of the win-win-win sustainability approach
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/ENV-Solutions_James-scaled.jpg 2560 1707 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/ENV-Solutions_James-scaled.jpgENV Solutions
In less than seven years environmental consultancy ENV Solutions has grown from a one-man band in Ballina to a multi-award winning business with more than 25 staff across three locations…
collaboration and cooperative capital
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/NCMC-workers.jpeg 1600 1066 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/NCMC-workers.jpegNorthern Cooperative Meat Company
It comes as little surprise that one of the largest employers on the Northern Rivers is a co-operative, and with Casino being the beef capital of…
ahead of time on equality and agility
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/hurfoods_hardwood_002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/hurfoods_hardwood_002.jpgHurford Hardwood
When Olive Hurford told the bank manager she’d be looking after the accounts of her husband’s new building company, the story goes…
local, seasonal, transformative gem hits town
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/jane.jpg 960 639 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/jane.jpgGateway Fine Foods and Catering
Debbie McQueen has three words of advice for anyone starting a business in Kyogle: flexibility, perseverance and patience. They’re three traits Debbie…
Feeding Pets with a Passion for Purpose
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Frontier-Pets_Di-scaled.jpg 1947 2560 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Frontier-Pets_Di-scaled.jpgFrontier Pets
Diana Scott was more than a bit annoyed at being unable to find a premium quality food for her dogs that was also ethically produced, so she did what all great entrepreneurs do – she created it.
following her art’s desires
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Bingara_Angela-Parr-scaled.jpg 2560 2198 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Bingara_Angela-Parr-scaled.jpgBingara Gallery
If she wasn’t painting wild animals and birds, artist Angela Parr, 62, would most likely be rescuing them, healing them, or advocating for them…
A fighting spirit … and great networks
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Five-Sixty.webp 768 1024 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Five-Sixty.webpFive Sixty Farms
Stranded on the roof of his house with his wife and their eight children, Pepe Fassos watched helplessly as his beloved greenhouses smashed and floated away in a tsunami of floodwater.
It was time the level the paying field
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Zepto-image-e1669713021167.jpg 1500 562 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Zepto-image-e1669713021167.jpgZepto
What do you do next after more than a decade building up a Byron Bay skydiving business to become a national success and then stepping back after listing it on the Australian Stock Exchange?
eclectic food innovator shines
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Peter-at-the-Yamba-bus-stop.-July16.jpg 1030 1030 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Peter-at-the-Yamba-bus-stop.-July16.jpgNicholson Fine Foods
The small coastal town of Yamba is home to the one of the world’s best eating prawns, the Eastern King Prawn. It’s also home to the highest…
Casino RSM Club
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/RMS-Club.jpeg 1360 906 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/RMS-Club.jpegCasino RSM Club
The 23 of March 2020 was the hardest day of Neale Genge’s career.
love, peace and artisan cheese
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/nimbin-valley-dairy-003.jpg 666 500 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/nimbin-valley-dairy-003.jpgNimbin Valley Dairy
Not every goat in Australia has its own nutritionist and its own vet. But the goats at Nimbin Valley Dairy definitely do. Bill, the nutritionist…
Passion, patience and protein
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Hemp-Foods_product.jpg 2400 1350 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/11/Hemp-Foods_product.jpgHemp Foods Australia
When Hemp Foods Australia founder, Paul Benhaim, discovered hemp as a food choice in the early 90s during his global travels, he had his own preconceived ideas.
Generational innovation
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/ABL-2.jpg 1440 1080 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/ABL-2.jpgAustralian Bay Lobster Producers
Thenus australiensis. Moreton Bay bugs. The Bay Lobster. Whatever nomenclature you want to use, there is no doubt that these crustaceans are a much-loved staple of Australian seafood menus.
a natural business adventure
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Mount-Warning-Tours-01.jpg 1920 1080 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Mount-Warning-Tours-01.jpgMount Warning Tours
Despite only existing for four years, Mount Warning Tours’ short life has been eventful: from purchasing the ex-Murray River ferry Spirit of Wollumbin…
from generation to generation
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/brookfarm-byron-006.jpg 850 565 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/brookfarm-byron-006.jpgBrookfarm
After buying a rundown dairy farm in the Byron hinterland in 1989, it was another ten years before Pam and Martin Brook made their shift to the…
flying high, with a helicopter view
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/air-tg-ballina-helicpoters-002.jpg 800 531 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/air-tg-ballina-helicpoters-002.jpgAir T&G
Northern Rivers is well known for its breathtaking natural beauty, and imagine if your day at the office involved enjoying these views from the air…