community keeps on carrying on
Friday 30 March 2017 is a day Paul and Sue O’Connor won’t forget.
The owners of O’Connors Carrying Service left their depot in Murwillumbah and didn’t think anything of incoming Cyclone Debbie. That evening, Debbie wreaked havoc and consequently an unprecedented 1.5 metres of floodwater destroyed much of their business, decimating freight, wrecking lorries and causing around $4 million of damage.
“It was completely unexpected. It never flooded where we were. We went home that afternoon thinking we’d be back in the morning as usual and that wasn’t what happened at all,” says Sue.
With no preparations for a flood, the Northern Rivers company was severely hit. But it was a moment that brought the best out of the close-knit community and the couple’s loyal business relationships.
By the time the O’Connors made it to the site, friends had already begun the clean-up. Many of the 50 staff and their families volunteered around the clock.
“People did it out of the goodness of their heart,” says Sue. “It’s a very community-minded area and because of that, we’re still surviving. Everyone pitched in and helped and a lot of our customers were very good to us.”
Much of the business is built around moving beer – a happy consequence of being close to holiday hotspots, Byron Bay and the Gold Coast. After that memorable night last March, iconic regional brewery Stone & Wood sent a team of staff to help clean up and replace 600-plus pallets of freight, mainly beer, lost to the flood.
“It’s a very community-minded area and because of that, we’re still surviving”
In 1948, when Bill O’Connor launched his small business with a single truck serving the locale, he could not have known that 70 years later, the business would be many times the size and remain family run. Three of Bill’s four sons are directors of the company that now deals with jobs across NSW and Queensland. Paul’s son and sister, as well as Sue, all work for the business. Three b-doubles lead a fleet of approximately 30 vehicles which together shift 600 tonnes of freight every day.
And while there are always logistical challenges in the transport business – like increasingly pressured motorways and the need to grow whilst remaining true to company values – it’s mother nature that keeps the O’Connors on their toes these days.
“Rain makes us more nervous now,” laughs Sue. “No, our staff have always been good and they just proved it when the Cyclone Debbie hit.”
“The people, the land… there’s nowhere like it.”

Share this story
Read more stories
partners with industry, partners with community
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/07/SCU-Enterprise-Lab-launch-copy.jpg 2000 1048 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/07/SCU-Enterprise-Lab-launch-copy.jpgSouthern Cross University
Celebrating a silver anniversary is a significant milestone, 25 years of developing your relationship, exploring and accepting your strengths…
effective creatives have all the fun
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/cumulus-vfx-byron-002.jpg 1000 750 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/cumulus-vfx-byron-002.jpgCumulus VFX
They’ve walked the Sydney Harbour Bridge with Hoges. Gone down the garden path with Peter Rabbit. Flown Katie Holmes over…
building bridges with water
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Yaru-bottles.jpg 1600 1067 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Yaru-bottles.jpgYaru Water
“This unique partnership between an Indigenous family and a non-Indigenous family enabled Yaru Water to start changing the way the procurement…
revving up the community engine
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/oatten-and-hoffman-kyogle-002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/oatten-and-hoffman-kyogle-002.jpgOaten and Hoffman
In 2015 Tim Hoffman was riding the high on business success, and had no clue about the blow that was awaiting him….
collectively creative social heaven
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/30715202_1014120148743120_6987131970559934464_o.jpg 1080 823 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/30715202_1014120148743120_6987131970559934464_o.jpgIsland Collective
If you are looking for contemporary artist and stylist Fleur Yorston, you’ll most likely find her among fiddle leaf figs and cane furniture, in her Yamba…
beauty and the bottle
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/husk-distillers-tweed-001.jpg 1280 853 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/husk-distillers-tweed-001.jpgHusk Distillers
The Husk Distillers story starts in the tropical paradise of the Caribbean. Paul and his wife Mandaley Perkins were on holiday in 2009 and discovered…
organic, sustainable and a local legend
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/mara_seeds_northern_rivers_business_feature_image_001.jpg 800 800 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/mara_seeds_northern_rivers_business_feature_image_001.jpgMara Seeds
The farmer and owner of Mara Seeds knows what can happen when you don’t – his 8000-acre station 50km to the west of Casino has seen worse…
old-fashioned approach reaps rewards
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/kyogle_country_Store_002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/kyogle_country_Store_002.jpgKyogle Country Store
It feels like a brave decision, buying a hardware and rural supplies store in the age of the corporate superstores. Though it was a challenge…
local, seasonal, transformative gem hits town
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/jane.jpg 960 639 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/jane.jpgGateway Fine Foods and Catering
Debbie McQueen has three words of advice for anyone starting a business in Kyogle: flexibility, perseverance and patience. They’re three traits Debbie…
sewing love for a lifetime
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/patches-kyogle-001.jpg 1232 816 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/patches-kyogle-001.jpgPatches of Kyogle
Jeannine Smith grew up under her mother’s sewing machine in Western Samoa. “My mother was a professional dressmaker,” says Jeannine…
‘can do’ marine
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/harwood-marine-clarence.jpg 1920 1182 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/harwood-marine-clarence.jpgHarwood Marine
About half way between Yamba and Maclean is the tiny village of Harwood, which sits on the peaceful banks of the Clarence River with its population…
community keeps on carrying on
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/OConnors-carriers-tweed-001-1.jpg 1920 1288 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/OConnors-carriers-tweed-001-1.jpgO’Connors Carrying Service
Friday 30 March 2017 is a day Paul and Sue O’Connor won’t forget. The owners of O’Connors Carrying Service left their depot in Murwillumbah…
all fired up for global attention
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/03/Aurora-Suspended-Fires_Ballina-in-good-company-image-4.jpg 960 600 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/03/Aurora-Suspended-Fires_Ballina-in-good-company-image-4.jpgAurora Suspended Fires
Aurora Suspended Fires arose from the perfect marriage of Chloe Allan’s creative talents with Neil’s engineering background. But building a successful…
home is where the heart is
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/edmonds-conveyancing-ballina-001.jpg 1920 847 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/edmonds-conveyancing-ballina-001.jpgEdmonds Conveyancing
The legal aspects of buying and selling a property are not normally associated with having a laugh and even singing, but the Edmonds Conveyancing…
let’s get physical
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/grafton_physio_business_story_001.jpg 2000 1165 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/grafton_physio_business_story_001.jpgGrafton Physio + Sport
You know you’re in good hands when you visit your physiotherapist and she turns out to be a world-class athlete. That’s the case for those who…
in for the long haul
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/7D2_1365.jpg 1024 682 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/7D2_1365.jpgHerb Blanchard Haulage
If you happen to be in the ‘jacaranda city’ of Grafton or its surrounds and you see a big blue truck out on the roads, the chances are its part of the…
not just a business, a community partner
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/stone-and-wood-001.jpg 960 761 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/stone-and-wood-001.jpgStone & Wood
“That’s like asking parents to name which of their children they prefer,” says Jamie Cook, Stone & Wood co-founder. He has been asked which of the…
reinventing a special highway town
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/rod-n-reel-woodburn-northern-rivers-002.jpg 1920 1080 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/rod-n-reel-woodburn-northern-rivers-002.jpgRod n Reel Hotel
Woodburn NSW is a charming riverside town with which is about to embark on a transformation. When the Pacific Highway bypass is completed…
simply better for you
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/simply-clean-lismore-001.jpg 1600 533 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/simply-clean-lismore-001.jpgSimply Clean
It’s probably no surprise that it was a cleaning company that was the most well organised of all the businesses Huw and Becky Jones found for sale…
back to the future with new inspiration
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/bennett-construction-lismore-003-2.jpg 1920 781 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/bennett-construction-lismore-003-2.jpgBennett Construction
It would be fair to say that Bennett Construction and Ballina High School have come full circle with each other. It sounds like a back to the future…