Casino RSM Club
The 23 of March 2020 was the hardest day of Neale Genge’s career.
On that day, we had the shutdown of all non-essential activities and businesses as part of the battle against the Covid-19 pandemic. That included the Casino RSM Club, where Neale is secretary-manager.
“Covid was heart-wrenching for us; it was extremely challenging,” he says.
“It did untold damage to our industry and to our mental health. Over the months and years, it was a constant effort to keep up with all the changes.
“I took it personally. It wasn’t fair. I said to my wife, ‘I’ve done nothing wrong, but I’ve had to sack 65 staff. I put 65 people out of work’. I had survivor guilt.”
The closure of the beloved club also took its toll on the broader Richmond Valley community.
When he started at the RSM in 2013, Neale made it his mission to forge deep connections between the club and the residents of Casino and surrounding areas. Membership doubled within 10 years, and now, more than 85 per cent of Casino’s adult population are members.
“I wanted to get back to our core business,” he says. “We were established to help returned servicemen, but that has evolved and now we are committed to being the leading community organisation in the Richmond Valley.”
The club is certainly making a positive impact.
“Everything is done with a view to generating funds to support more organisations in our community and to have a positive impact.”

Spurred into action by massive electricity bills and a desire to be more environmentally friendly, the club progressively installed several solar projects, now totalling 438kW and generating about 671,454kWh of clean power every year. The club is registered as a power station with the Clean Energy Regulator.
“We are off the grid during daylight,” Neale explains proudly. “We want to lead by example, so we took big, bold steps to reduce our carbon footprint.
“All lights are now energy-saving LEDs and there has been a complete upgrade of all the refrigeration equipment. Our bistro’s food scraps are used to make compost for the Casino Forest Garden. We gave reusable water bottles to our members.”
It’s this commitment to a bright future that has seen the RSM Club work tirelessly for and with their community – they support more than 30 organisations and sporting groups every year.
The club has helped with Clean Up Australia Day and last year hosted Christmas Carols with 500 attendees. This year they’re working with the local Lions club to deliver an even bigger and better event.
It’s something Neale is looking forward to, after months of heartache and stress following the floods.
“There were so many people who had lost everything,” he says. “Our club was servicing people from Lismore, Coraki and other surrounding places, because those places had nothing. People had no kitchens and they were coming here for hot meals.
“Our trade doubled but we had half the staff. March, April, May and June were just so hectic.”
With trade returning to normal, Neale has been able to focus on the club’s direction, which is all about reinvesting in the future of the Richmond Valley.
The RSM bought the old Royal Hotel in Casino and is working with council and architects to turn it into a new licensed venue with accommodation. Neale hopes it will be open within two years.
“We also want to extend our bowling greens by putting another half green undercover,” he says. “That will mean a new carpark.
“As a major landowner in Casino (the club owns the Coles shopping complex, the building next door and vacant land nearby), we’ll also be looking at retail developments in the future.
“Everything is done with a view to generating funds to support more organisations in our community and to have a positive impact. And we couldn’t do any of that without our incredible staff and our customers – I am so grateful for them.”
Share this story
Read more stories
building a good reputation
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/brett_harley_building_002.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/brett_harley_building_002.jpgBrett Harley
When the only pub in town burns to the ground, it’s a big responsibility being the one chosen to rebuild it. The success of Uki’s new Mt Warning…
flying high, with a helicopter view
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/air-tg-ballina-helicpoters-002.jpg 800 531 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/air-tg-ballina-helicpoters-002.jpgAir T&G
Northern Rivers is well known for its breathtaking natural beauty, and imagine if your day at the office involved enjoying these views from the air…
In Ventura we trust
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Ventura-Brewing_product-shot.jpg 2500 1667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Ventura-Brewing_product-shot.jpgVentura Brewing
Ventura is a symbol of luck, chance and good fortune – and while Ventura Brewing’s two founders have had a good dose of all three – it’s mostly been a lot of hard work and focus to launch this craft kombucha brewery amid a global pandemic.
carefully crafted business success
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/Evans-Head-Cabinetry-001.jpg 2000 1041 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/Evans-Head-Cabinetry-001.jpgEvans Head Cabinet Making
“People often say, ‘They don’t build things like they used to’,” says fine furniture and cabinet maker Justin Crisp. “But I can confidently say…”
A community cornerstone bouncing forward
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Coraki-Post-Office.jpeg 2048 1260 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Coraki-Post-Office.jpegCoraki Post Office
For all that has been thrown at the small town of Coraki in recent times, the owners of the town’s post office are rolling with the punches.
let there be light
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/northern_lights-_ballina_northern_rivers_001.jpg 2000 1333 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/northern_lights-_ballina_northern_rivers_001.jpgNorthern Light
“I eat a pot of honey every day and I’ve been stung more than 70,000 times,” says Jeffrey Gibbs, founder of Northern Light, an organic beeswax…
collectively creative social heaven
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/30715202_1014120148743120_6987131970559934464_o.jpg 1080 823 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/30715202_1014120148743120_6987131970559934464_o.jpgIsland Collective
If you are looking for contemporary artist and stylist Fleur Yorston, you’ll most likely find her among fiddle leaf figs and cane furniture, in her Yamba…
Three generations of style
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/SCARBOROUGHS.jpg 940 627 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/SCARBOROUGHS.jpgScarboroughs
Running a small clothing shop in a country town is a fine art. It requires balance, delicacy and an open mind to serve the needs of locals, tourists, the area’s workers and more.
Heart and Soul of a region
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Michael-Hampson-outside.jpg 1500 2250 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Michael-Hampson-outside.jpgNorco Co-operative
Norco has an impressive origin story.
The Natural Rice Co.
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/The-Natural-Rice-Co.-.jpg 940 627 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/The-Natural-Rice-Co.-.jpgThe Natural Rice Co.
The Natural Rice Co. (NRC) is a unique enterprise not just in the Northern Rivers, but in a national context too.
Brothers spirit and legacy lives on
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/JNotaris_Donna-scaled.jpg 1920 2560 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/JNotaris_Donna-scaled.jpgJ. Notaras & Sons
J. Notaras & Sons owes its existence, strong identity and ongoing success to the dreams of two brothers of Greek ancestry.
a natural business adventure
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Mount-Warning-Tours-01.jpg 1920 1080 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/Mount-Warning-Tours-01.jpgMount Warning Tours
Despite only existing for four years, Mount Warning Tours’ short life has been eventful: from purchasing the ex-Murray River ferry Spirit of Wollumbin…
world class creatives
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/meme-productions-featured-image.jpg 1000 750 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/meme-productions-featured-image.jpgMememe Productions
The piece of advice that dirtgirlworld creator, Cate McQuillen, likes to share with other creative entrepreneurs in the region tells much about her story…
A planet of business diversity
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Tropical-Fruit-World_Aymon-Gow-Main-Gate.jpg 2016 1512 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Tropical-Fruit-World_Aymon-Gow-Main-Gate.jpgTropical Fruit World
It’s been almost 50 years since Robert and Valorie Brinsmead bought the 200-acre farm in Murwillumbah.
not just a business, a community partner
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/stone-and-wood-001.jpg 960 761 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/stone-and-wood-001.jpgStone & Wood
“That’s like asking parents to name which of their children they prefer,” says Jamie Cook, Stone & Wood co-founder. He has been asked which of the…
spellbinding growth for a home grown icon
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/spell_designs_byron_bay001.jpg 1000 667 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/spell_designs_byron_bay001.jpgSpell Designs
The scent, texture and aura of Byron Bay is famous, and well-loved. If that Byron Bay feeling was a fashion brand, it would surely be Spell & The Gypsy Collective….
love, peace and artisan cheese
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/nimbin-valley-dairy-003.jpg 666 500 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/06/nimbin-valley-dairy-003.jpgNimbin Valley Dairy
Not every goat in Australia has its own nutritionist and its own vet. But the goats at Nimbin Valley Dairy definitely do. Bill, the nutritionist…
Talking together for 50 years
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Jumbunna.jpg 1440 1080 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Jumbunna.jpgJumbunna Community Preschool and Early Intervention Centre
The early childhood sector has played a vital role in supporting communities and families in the Northern Rivers amid the onslaught of challenges in the last three years.
in for the long haul
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/7D2_1365.jpg 1024 682 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2018/04/7D2_1365.jpgHerb Blanchard Haulage
If you happen to be in the ‘jacaranda city’ of Grafton or its surrounds and you see a big blue truck out on the roads, the chances are its part of the…
Step back in time for ‘reel’
https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Yamba-Cinema-Debbie-scaled.jpg 2560 1920 In Good Company | Northern Rivers In Good Company | Northern Rivers https://ingoodcompanynorthernrivers.com.au/wp-content/uploads/2022/12/Yamba-Cinema-Debbie-scaled.jpgYamba Cinema
Yamba Cinema is not just a popular venue to see the latest movie in an idyllic Northern Rivers town.